Privacy Policy

SNZ Plumbing Estimating Pty Ltd (ABN 40 646 914 141) · Last updated 12 July 2026

SNZ Plumbing Estimating Pty Ltd ("SNZ", "we", "us") respects your privacy. This policy explains how we collect, use, store and disclose personal information, consistent with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

When you contact us, request a quote, or use our website, we may collect: your name, business name, email address, phone number, project location, and any plans, drawings or documents you send us for estimating. Our website may also collect standard analytics data such as pages visited, device type and approximate location, and our free calculator may collect an email address if you choose to have results sent to you.

How we use it

We use your information to prepare estimates and respond to enquiries, deliver our services and communicate about your projects, improve our website and tools, and, where you have asked for it, send you information about our services. We do not sell personal information to anyone.

Your project documents

Plans and tender documents you send us are treated as confidential, used only to prepare your estimate, and are not shared with third parties except as required to deliver the service or by law.

Disclosure and third parties

We use reputable third-party providers to operate our website and business, such as form processing, email, analytics and cloud hosting. These providers may process data on our behalf and may store it on servers located overseas. We take reasonable steps to ensure they handle your information consistently with this policy. We may disclose information where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, and we retain it only as long as needed for the purposes above or as required by law.

Access, correction and complaints

You may request access to or correction of the personal information we hold about you, or raise a privacy concern, by contacting us at [email protected] or 0451 404 645. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

This policy may be updated from time to time. The latest version will always be available on this page.